As a blogger and a customer you will find some companies aren't living up to there expections, however one company stands out from all the rest.
what is this company you ask?
well it happens to be the one and only Amazon.com, there customer service happens to be above the rest with hundreds of products daily and sales they never seem to fail of providing there customers and bloggers the needed details to help perform there daily buying needs.
how does Amazon beat there competition?
Amazon.com provides feed back not only for there sales but feedback for themselves as well, not only do they provide with there products a backing like you have never seen but still believe that customer service is a standing for all companies world wide, there unsurpassed service in shipping and receiving has given them a higher rating in all books.
How does Amazon work for me?
Amazon.com not only provides customer support for all products but should your product come defective opened or otherwise or not come at all Amazon is fast with there support to replace refund ect.
Does amazon support there products first or customers?
Amazon backs there products however you as a customer/blogger is first! This makes them the best in there field!
Why do i have to confirm everything and log in again with amazon.com?
not only do they offer there services but they also provide they also make sure your account is as secure as they can by logging in twice and sending you a confirmation of your shipment and constant updates.
What should i do if my package doesn't get here or is damaged?
With amazon backing your package will be complete all you have to do is contact there amazing customer service and explain your issue wither it be a not received package or a damaged product and with Amazon.com customer service you are never in the dark, they will fix your problem instantly!
Now i bet your asking how do i know this?
Well i will tell you i have had my account with them for a very long time years in fact before i decided to go full swing in blogging and have had my first product come in damaged but not from shipping it was defective in case, i remember like it was yesterday it was a cd called "road music" and i bought 2 of them one for me and one for a friend, now one was fine a few scatches and played amazing no problem there i can live with that, but the second that was horrible, it wouldn't play nothing, and this is how i was first introduced to amazon customer service.
what happened after i called?
Well i reached out to amazon that day, this was when amazon was not as big as it is today in my area so it took a bit then you had to actually email them and within that day they contacted me back and my order was fixed instantly i didn't even have to send back the cd, they sent out a brand new one to me without hesitation and if that wasn't amazing enough they gave me options on how to solve that! from refund to new cd to express free shipping since it was a gift!
So what do i all around think of Amazon.com?
I have to say Amazon.com is one of the best companies i have had the pleasure of ordering from, i can't say enough about how good amazon is, except you have to experience amazon for yourself in order to understand how great a company it is and how amazing there customer service is! So if you have a issue with a product on there site, there companies ect do not hesitate to contact amazon.com because you won't be sorry!!!
To Amazon.com
Thank you for being you and standing up for customers by having amazing customer service, for going above and beyond normal customer service with us customers/bloggers and making each of us feel special in your own way, again thank you we couldn't have anymore of an amazing buying experience with you if we tried!
Counter Strike Source
Twitter™, Facebook™ and Youtube™ posts are covered under the terms of this DMCA Notice! All posting advertisement of another business ect must be requested in writing or will be in clear violation of the DMCA of this site! Use of videos/clips, ect for ANY reason (including fair use) without written permission is violation of my copy write!
Thursday, July 16, 2015
A Blogger is a customer and epic blogging fail, now suspension!
ok so after a few years with a company tons of backlash, hate,
hateful comments, reviews that were demanded even though it said that
bloggers did not have to review it was not required, Being told i am rude when stating facts which i copied and pasted from my home site and tons of hate
from new companies (not ones i reviewed don't get nervous) ones that still to this day do not understand
bloggers are customers, and the fact the large company was making money
off of me because i refused to charge for my reviews i was suspended.
why you ask?
well here it is i was contacted about a product we all know i do weight loss ect and i have tried many products over my time from the very first amazing product ARX to life&foods amazing garcinia, but this one caught my eye not because the company was more than rude after i stated a fact which no other company had issue with but because something didn't seem right!
You all know i do tons of research from FDA sites on mg dosage, how to use a product, what exactly is in it, what ingrediance are kosher, halal, vegan, organic, plant, chemical, animal vegitable or mineral to the FTC to the BBB on new companies to make sure i am not so called "stepping in the dodo" to checking faithful Amazon reviews of the product.
well this one product was more than scary to me and of course the dosage was even more frightening, not to mention the reviews and reponses from reviewers, needless to say after digging around compiling my sources and tons of doctor reports, i get this weird private call on my phone not once but twice, the 3rd of this month and the 6th.
Here comes the FDA?
when i answered it the last time it was my tried and true friends at the FDA saying how they heard about a so called product via complaints from people online and did i hear about it, course they had more information that i had, all i had was a company name where they were based out of where they were selling and how i came across the product, what was in it and dosage, now the information they wanted from me was to confirm the company name of the product and where they were out of, and if i spotted any reviews online that seemed to cause any sickness.
of course the info i had to give them due to the FTC guidelines and of course i notified who i had to after my conversation with the FDA.
Does the FDA regulate diet supplements that are over the counter?
your answer to this is no, not unless someone gets sick because of something in the product, the dosage is to high or someone dies sadly, because diets are supposed to be based on your doctors approval before you take any medications, or use it at your own risk kind of deal, which it states on the packages.
Epic blog fail here it comes!
now what scares me the most is right after speaking with the FDA posting my blog post i go to log into my account on a social media site to post a review on another product and low and behind my account says suspended, what is even scarier is that the place i was doing my post never once messaged me to say why just popped me into suspension land and claims they want 100% unbiased reviews.
So ok i decide its time to go viral another Epic fail in the making here we go BOOM!!!!
Now mind you i did my post after talking to the FDA about the product to make others aware of what is safe and what isn't and of course the companies i reviewed before were completely safe, but However who are they to tell me what i can and can not post on my personal blog? course that has me a bit peeved what's worse is the review i gave was from my own emails from the company the FDA was watching, NOT from there site, because i get all my social media emails sent to me so i don't have to necessarily deal with there site hmmm and the info i posted about the products in general was one from a actual doctor site and pharmacy and licensed professionals, so this scares me a lot if i can be suspended from a site for giving an honest review, talking to the FDA and being honest to my affiliates about the FDA call
does this mean all bloggers are under such heat?
Could be and the sad part is the threat like that may or may not take down a blogger who is new, me it's become a fight for what is right and what is real, i refuse to bend to a brand new companies whims because they decide they want to out rule the FDA, FTC, and BBB along with a few other sites that i wont mention, this won't do, and
who sticks up for the blogger/customer?
No one but the FDA, FTC, BBB and one company i love to bits they know who they are ;) however this scares me a lot over the course of the last few months these new companies have become aggressive towards bloggers like myself, treating us like dirt and or garbage like we do not matter, which gives the good companies a bad name, you see what companies fail to understand and sometimes forget a blogger like myself just 1 talks to 10 other bloggers maybe even 100 and they talk to bloggers now if a main bloggers reach is say like me 10k on one social media account and together almost 150k total, and other bloggers pick up what i write which we do as a helping hand to each other, and there outreach on one account is 250k think of the outreach you get from one blogger, so when i write something it isnt just to show a product or review it or try it, it's to give a heads up to other bloggers in my genere as well as other interested people all over the world.
so what is exactly a blogger?
A blogger is a customer first, we are the eyes and ears of the community as a whole, customers best friends. We can be a free blogger like me where you get a product use it (like a free sample) and we tell you how we like it ect Or we can be a paid Customer we get paid to tell you our opinions (there are tons of sites for paid opinions) i'll explain more ever buy a product in the store and just adore it and have to tell 2-3 people or all of your friends? you jump on facebook and twitter and tell everyone how good or bad the product is how you were treated by the customer service rep or cashier? Then you are a blogger congrats!
How do we build trust and how exactly do we keep that trust we make?
well here's how we get a product some get paid for it i choose not to this way i am under no pressure to actually give a good review or any review at all for that matter, now with that said no blogger in my circle will give a good review just because you forked out 25 dollars a review or more and there is a time limit (yes sometimes anywhere between 7 days to half a month)!
Now when we get the product we do our research, check out dosages, how it works basically the who, what, where, when, why and do i really need it is it useful type and how would i use it daily and is this good for my readers would they enjoy this product. When we are done with all of that now we come to the review part, some like me post the info from the product companies site just so you can see the ingredient because i hate surprises like that, others just post there reviews on it step by step, it depends on the blogger. I like no secrets so i lay it all on the line and let my readers decide what they think after i give them all of the info.
now in order to keep that trust i built with honesty i have to keep that up, so no matter what i come in contact with on a daily basis i have to remember its not only me using this but others as well and do i want to actually take the time out to discuss if there is a major issue with the product or not. I have no choice once you start being honest with your readers or listeners they now expect that from you in all ways and i provide that like any good blogger.
Reprocussions hurt me as much as they hurt the other customers right?
of course they do, since i am your eyes and ears if i get suspended like i did.
you don't know why i got suspended but you are going to go and use that product right?
right so if i don't tell you out right it's dangerous or it's harmful or you can get sick or if i have had a reaction and it happens to you, who will you look at?
Me? exactly so honesty is the best policy, but what happens when i get suspended, well by FTC i have to tell you what, who and why, and because of it, it becomes controversial, some companies do not like this, however the FTC guidelines over step the company so if you are suspended be it for review or email or text, (i was told people can read emotions in text, which is news to me) I have to disclose why or if a company's customer service is not so customary it is legally my job as a blogger to let you know who that company is. the FTC covers bloggers for this.
Who do i complain to if it happens to me?
well first don't bother with the company (unless it's a big company that is extremely helpful with customer service and you know they are then go for it talk to them) because of course if the company is not on your side as a blogger/customer they won't be on your side when you complain, take it higher, if you are suspended and its an affiliate company or another company take it to the main company.
Then to the FTC as a last resort file with the BBB as unfair working practices, as a blogger you are still a worker even if you make money or not so remember that you are employed by other customers for your review, they buy the products they make the money to get the product and the last thing any customer wants is to be treated with disrespect by a company, If this happens take action do not sit there and spam the emails ect give the company one warning then start your filing.
As Customers/Bloggers we need to protect each other as well as stand up together, just remember your money is yours and if you find a company that is just rude to you, by not reading what you wrote or just completely ignores you like happened to me before i was suspended (which is more rude than anything) there are steps to handle it, and do not worry about being suspended because there are more fish in the sea, and if all else fails use your social media as your back bone, remember as a blogger you are the first customer these companies see and if they can not get along with you, then think of how they will treat there other customers. Also remember bloggers talk to bloggers (just like companies talk to companies)
All in all you matter do not put yourself down to there level and do not confuse yourself, you are a Customer as a blogger, do not degrade yourself, you are you and your money matters if a company treats you with disrespect take your money elsewhere and remember you can because it is your money. Companies need you to buy there product you don't need the companies.
With that happy shopping and happy blogging!!!!!!
Has this happened to you? Have companies thought you were not a customer as a blogger? or have they treated you as a customer in a horrible way? I'd love to hear your comments in the comments section, don't forget to list what company and how you were treated.
why you ask?
well here it is i was contacted about a product we all know i do weight loss ect and i have tried many products over my time from the very first amazing product ARX to life&foods amazing garcinia, but this one caught my eye not because the company was more than rude after i stated a fact which no other company had issue with but because something didn't seem right!
You all know i do tons of research from FDA sites on mg dosage, how to use a product, what exactly is in it, what ingrediance are kosher, halal, vegan, organic, plant, chemical, animal vegitable or mineral to the FTC to the BBB on new companies to make sure i am not so called "stepping in the dodo" to checking faithful Amazon reviews of the product.
well this one product was more than scary to me and of course the dosage was even more frightening, not to mention the reviews and reponses from reviewers, needless to say after digging around compiling my sources and tons of doctor reports, i get this weird private call on my phone not once but twice, the 3rd of this month and the 6th.
Here comes the FDA?
when i answered it the last time it was my tried and true friends at the FDA saying how they heard about a so called product via complaints from people online and did i hear about it, course they had more information that i had, all i had was a company name where they were based out of where they were selling and how i came across the product, what was in it and dosage, now the information they wanted from me was to confirm the company name of the product and where they were out of, and if i spotted any reviews online that seemed to cause any sickness.
of course the info i had to give them due to the FTC guidelines and of course i notified who i had to after my conversation with the FDA.
Does the FDA regulate diet supplements that are over the counter?
your answer to this is no, not unless someone gets sick because of something in the product, the dosage is to high or someone dies sadly, because diets are supposed to be based on your doctors approval before you take any medications, or use it at your own risk kind of deal, which it states on the packages.
Epic blog fail here it comes!
now what scares me the most is right after speaking with the FDA posting my blog post i go to log into my account on a social media site to post a review on another product and low and behind my account says suspended, what is even scarier is that the place i was doing my post never once messaged me to say why just popped me into suspension land and claims they want 100% unbiased reviews.
So ok i decide its time to go viral another Epic fail in the making here we go BOOM!!!!
Now mind you i did my post after talking to the FDA about the product to make others aware of what is safe and what isn't and of course the companies i reviewed before were completely safe, but However who are they to tell me what i can and can not post on my personal blog? course that has me a bit peeved what's worse is the review i gave was from my own emails from the company the FDA was watching, NOT from there site, because i get all my social media emails sent to me so i don't have to necessarily deal with there site hmmm and the info i posted about the products in general was one from a actual doctor site and pharmacy and licensed professionals, so this scares me a lot if i can be suspended from a site for giving an honest review, talking to the FDA and being honest to my affiliates about the FDA call
does this mean all bloggers are under such heat?
Could be and the sad part is the threat like that may or may not take down a blogger who is new, me it's become a fight for what is right and what is real, i refuse to bend to a brand new companies whims because they decide they want to out rule the FDA, FTC, and BBB along with a few other sites that i wont mention, this won't do, and
who sticks up for the blogger/customer?
No one but the FDA, FTC, BBB and one company i love to bits they know who they are ;) however this scares me a lot over the course of the last few months these new companies have become aggressive towards bloggers like myself, treating us like dirt and or garbage like we do not matter, which gives the good companies a bad name, you see what companies fail to understand and sometimes forget a blogger like myself just 1 talks to 10 other bloggers maybe even 100 and they talk to bloggers now if a main bloggers reach is say like me 10k on one social media account and together almost 150k total, and other bloggers pick up what i write which we do as a helping hand to each other, and there outreach on one account is 250k think of the outreach you get from one blogger, so when i write something it isnt just to show a product or review it or try it, it's to give a heads up to other bloggers in my genere as well as other interested people all over the world.
so what is exactly a blogger?
A blogger is a customer first, we are the eyes and ears of the community as a whole, customers best friends. We can be a free blogger like me where you get a product use it (like a free sample) and we tell you how we like it ect Or we can be a paid Customer we get paid to tell you our opinions (there are tons of sites for paid opinions) i'll explain more ever buy a product in the store and just adore it and have to tell 2-3 people or all of your friends? you jump on facebook and twitter and tell everyone how good or bad the product is how you were treated by the customer service rep or cashier? Then you are a blogger congrats!
How do we build trust and how exactly do we keep that trust we make?
well here's how we get a product some get paid for it i choose not to this way i am under no pressure to actually give a good review or any review at all for that matter, now with that said no blogger in my circle will give a good review just because you forked out 25 dollars a review or more and there is a time limit (yes sometimes anywhere between 7 days to half a month)!
Now when we get the product we do our research, check out dosages, how it works basically the who, what, where, when, why and do i really need it is it useful type and how would i use it daily and is this good for my readers would they enjoy this product. When we are done with all of that now we come to the review part, some like me post the info from the product companies site just so you can see the ingredient because i hate surprises like that, others just post there reviews on it step by step, it depends on the blogger. I like no secrets so i lay it all on the line and let my readers decide what they think after i give them all of the info.
now in order to keep that trust i built with honesty i have to keep that up, so no matter what i come in contact with on a daily basis i have to remember its not only me using this but others as well and do i want to actually take the time out to discuss if there is a major issue with the product or not. I have no choice once you start being honest with your readers or listeners they now expect that from you in all ways and i provide that like any good blogger.
Reprocussions hurt me as much as they hurt the other customers right?
of course they do, since i am your eyes and ears if i get suspended like i did.
you don't know why i got suspended but you are going to go and use that product right?
right so if i don't tell you out right it's dangerous or it's harmful or you can get sick or if i have had a reaction and it happens to you, who will you look at?
Me? exactly so honesty is the best policy, but what happens when i get suspended, well by FTC i have to tell you what, who and why, and because of it, it becomes controversial, some companies do not like this, however the FTC guidelines over step the company so if you are suspended be it for review or email or text, (i was told people can read emotions in text, which is news to me) I have to disclose why or if a company's customer service is not so customary it is legally my job as a blogger to let you know who that company is. the FTC covers bloggers for this.
Who do i complain to if it happens to me?
well first don't bother with the company (unless it's a big company that is extremely helpful with customer service and you know they are then go for it talk to them) because of course if the company is not on your side as a blogger/customer they won't be on your side when you complain, take it higher, if you are suspended and its an affiliate company or another company take it to the main company.
Then to the FTC as a last resort file with the BBB as unfair working practices, as a blogger you are still a worker even if you make money or not so remember that you are employed by other customers for your review, they buy the products they make the money to get the product and the last thing any customer wants is to be treated with disrespect by a company, If this happens take action do not sit there and spam the emails ect give the company one warning then start your filing.
As Customers/Bloggers we need to protect each other as well as stand up together, just remember your money is yours and if you find a company that is just rude to you, by not reading what you wrote or just completely ignores you like happened to me before i was suspended (which is more rude than anything) there are steps to handle it, and do not worry about being suspended because there are more fish in the sea, and if all else fails use your social media as your back bone, remember as a blogger you are the first customer these companies see and if they can not get along with you, then think of how they will treat there other customers. Also remember bloggers talk to bloggers (just like companies talk to companies)
All in all you matter do not put yourself down to there level and do not confuse yourself, you are a Customer as a blogger, do not degrade yourself, you are you and your money matters if a company treats you with disrespect take your money elsewhere and remember you can because it is your money. Companies need you to buy there product you don't need the companies.
With that happy shopping and happy blogging!!!!!!
Has this happened to you? Have companies thought you were not a customer as a blogger? or have they treated you as a customer in a horrible way? I'd love to hear your comments in the comments section, don't forget to list what company and how you were treated.
Sunday, July 12, 2015
Santamedical PM-180 Tens Unit Massager review
Santamedical PM-180 Tens Unit Electronic Pulse Massager with 8 Modes and Rechargeable battery
from
Santamedical
About the Product
- Eight Auto Modes (stimulation programs) and Pause button
- 10- to 60-minute timer with auto shut-off, 20-minute default setting
- Adjustable massage strength levels with gradual increase / decrease setting option
- Portable and Compact device is easy to bring along in a bag or a suitcase for on-the-go use
- Attachment pads, Rechargeable Battery and Power Adapter included
Product Description
Santamedical PM-180 Rechargeable Tens Unit Electronic Pulse Massager is a compact, portable, micro-computer controlled device. It can be used in many areas in your body, including arms, neck and shoulders, back, low back, legs, feet, joints etc. It may help to relieve pain and numbness in the following situations: Stiff neck; Muscle pains from over-exercise or stretch; Numbness from some chronic condition; Carpal-tunnel syndrome; Relieve pain and relax muscle spasms, or may prevent muscle atrophy. Recharge the internal lithium battery to keep them powered up for massagesIn the box:
- Tens Unit handheld ontroller
- 4 electrodes
- A TENS unit manual
- TENS Unit
- 2 sets electrode wires
- Wall Unit Charger
- USB Cable
- Pad and Wires Collector
- Operating Manual
Review:
When i finally got the unit for free i was excited to use it, i have had a tens unit before because i have chronic back pain, it never goes away just some days i can stand it better than others, some days it gets to much for me and i had to use my old tens unit until last year when it vanished, i am not sure where it went to but it was gone. worst part was i was suffering and couldn't get my hands on a new unit that was good enough for my back, every one i tried was either to weak or so strong it made me jump out of my skin, but not this one, this one was amazing, simple tiny and worth every penny! The buttons are easy to touch no sticking or hard to push buttons the instructions are step by step easy, the unit is pictures on the front so encase you can not read the tiny print on the instructions to see which is which you can see the pictures, the unit is so tiny i couldn't believe my eyes!
funniest was when i showed it to others and they laughed at how small it was but how powerful a tens unit it is! Even with that said when i was asked to review this i was
asked not to put the FTC saying at the bottom on Amazon or say i got it free to
review which is totally against Amazon TOS!
Products good customer service is lacking
sadly if there trying to show you that they don't do product reviews
with bloggers then there lying because we all know i am a reviewer and
we know i am disabled, we also know i have bad back issues muscles, my
bones ache and we both know that i take reviews and my body very
seriously so if something does not work you will hear it just as much if
it does work! Good product bad customer service Shame too products one
of the best tens units i have used!!!!
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