Lee Stafford/Ulta treatment hair repair nightmare! Causes more damage yikes!( I BOUGHT THIS)

ok so having had that fried hair issue, and no i was not trying to eat my hair honest, i decided to go to ulta and pick up lee staffords hair repair conditioning treatment, after speaking to one of the redkin specialists who said since it was a whooping 14 dollars for a 6.7 fl oz container that i would be able to bring it back regardless of how much was left even if it was empty, i said lets try it! How could we fail on this, well without even bothering to realize two things

1. there was no internal seal on this package, you heard me there was no plastic seal so you opened the top and the product was there, no contamination barrier

2. there wasnt the full 6.7fl oz in there how could there be? it looked like its been on the shelf for awhile, and it was a cream product white inside like conditioner would be in a bottle and without a heat seal things do evaporate.

3. I wasnt told there had to be at least 80% of a product before you could bring it back to ulta


no where anywhere on anything does it say 80% including my receipt!


 So we bring it back to ulta and here is what were told


1. there is not 80% of the product left in the container they can not take it back
2. i was told wrong they do not take back products that are less than 80%
3. there very sorry for this (it was not over 30 days)

so where is the product now you say? well i made them of course throw it away! Where is Lee Stafford you ask? well we did take the time to message Lee Stafford on there instagram telling them there product did not work and ulta refused refund, there comment? Blown off like were garbage of course, did you expect us not to be? now we get to even the far worse issue


our hair due to there product instead of getting better got far far worse with breakage to the point the hair style in our newest picture was after the breakage under the hair so basically we have now fluff under it and strands on the side, which were supposed to be stopped from there product not made worse. Sadly this is another case of product fail and another case of poor customer service or both you be the judge.

Also a heads up after a bit of searching online i could not find the product anywhere from anyone other products of that line for blondes, hair growth but the breakage line no, so apparently were looking at a product old and no longer sold too?

 there social media links are below just encase you have had issues with the same product
 https://www.facebook.com/LeeStaffordPoland/
https://www.facebook.com/leestaffordhair/